What items can I return or exchange

All returns and exchanges must be in their original condition—unworn, unwashed, unaltered, undamaged, clean, and free of lint and hair. Merchandise must be in its original packaging with all tags attached. Once any tag has been removed, an item cannot be returned.

Items not eligible for return or exchange:

  • Personalized and dyed items

  • Perishables, swimsuits, and personal care items including face masks

  • Final sale items

  • Items with any tags removed

A valid receipt is required for all returns and exchanges.
 

How long do I have to exchange items purchased in a store

You can exchange items purchased at our location up to 30 days after receipt of merchandise. If the exchange value is greater than the original price paid, the customer will pay the difference. If the exchange value is less than the original price paid, the customer will receive the difference in a store credit.